User Story Mapping by Basia Coulter

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This was a lightning talk presented on August, 28 2017 as part of the “Tools n Techniques” series. The event theme was Discovery and featured 3 talks and a lab from local UX practitioners on their favorite UX tool or technique used to streamline their process, communicate more effectively, and help understand our users better during the Discovery process. For more details on the event, check out the recap:
Basia Coulter from Caktus Group presented a talk + lab on user story mapping, a visualization technique popularized by Jeff Patton, that allows product teams to map out an entire application with respect to the different user roles the application must support.
Each month, we'll be hosting Tools n Technique evenings based around focused and broad themes (e.g., the Sketch app, user research, etc.) If you're in the Triangle (Raleigh-Durham-Chapel Hill, North Carolina) area, come join us (! We're also looking for people to present and share their favorite UX tool or technique.
If you can't join us in person, join us online. We'll be posting event recaps as well as additional articles on tools and techniques on our Medium publication ( We’d love to hear your thoughts and let us know if you’d like to contribute an article on your favorite tool or technique!

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